Testimonials

All of you have demonstrated your willingness to go the ‘extra mile’ to provide outstanding customer service. We look forward to a continued long-term relationship with PayNorthwest

Tami W. - Payroll administrator, retirement community operator

We are really glad we made the switch from ADP. We would do it again in a heartbeat!

M L - Payroll & HR Manager, multi-state distributor

You were very helpful in getting our new facility up and running with their swipe clock and finger reader and making sure all employee data is entered. You always go beyond the call of duty and we truly appreciate all of your hard work.

Ellen O. - Accounting Manager, Senior Living Community co.

Since day one I have found working with Paynorthwest to be an absolute delight. From my first calls with each of you, everything has gone exceedingly well. I have found your entire crew to be knowledgeable, professional and exceedingly prompt. It’s made a challenging situation for us in a new jurisdiction much easier, and personally I am very grateful for the opportunity to work with such a great team. You were able to turn around banking requests in just a few hours, and you have been brilliant following up with us while we establish our new procedures. You even constantly monitored the account for our funding to get the pay out on time. First class all round! In short – you guys rock and I wanted to say thanks for everything you have done for us so far.

L S - HR Business Process Lead

PayNorthwest has really enabled us to implement a reliable, long-term HR and payroll solution in a short amount of time that not only meets our specific needs, but also enhances our overall internal business processes, so we can focus on our core competencies. I would highly recommend PayNorthwest’s workforce management solutions to other non-profits and for-profit organizations alike.

Mary Barstad - Controller - IDRI

Echo Locum Tenens strives to be an organization focused on being the easiest to work with, always looking for ways to support its providers in streamlining their workflow. Make their billing operations simple and reliable is a big plus, which is one more way for us to attract providers who have plenty of options in the marketplace.

David Schumann - Vice President - Echo Locum Tenens

We had been a customer of ADP Payroll for over 15 years and assumed that they were the best options available to us. We did not realize until we made the switch to PayNW what a difference excellent customer service and live payroll data would make to our payroll processing experience.

Denise B - Comptroller

TimeLumina is the best fit I have seen for our numerous pay rates and exceptions that are not a part of a normal process. We are now able to continue on our planned growth trajectory while ensuring high practitioner and customer satisfaction by delivering superior service. We would highly recommend PayNorthwest to any other healthcare organizations seeking to streamline their processes with versatile, cost-effective solutions.

Carrie Matlock - Lead Staff Accountant - Echo Locum Tenens

We have been using PayNorthwest for a few years now and are very happy with the way the program works, especially after using other payroll services in the past. We are most impressed by the team's responsiveness and overall customer service. Payroll issues are not ones to be put on the back burner - when an employee has a question about their paycheck, it needs to be dealt with immediately. We know we can rely on PayNorthwest staff to assist us even during those end of pay period busy times, always with a calm demeanor and the ability to resolve our issues quickly. We highly recommend PayNorthwest to any company seeking an outsourced payroll provider!

Gaston Peter-Contesse CFO - Kitsap Physical Therapy

PayNorthwest is an excellent alternative to large national payroll and workforce management solution providers. The team really knows how to implement amazing national-scale products and deliver exceptional customer service. As an HR Manager with well over 200 employees and multiple cost centers, linking our accounting system to our people systems by importing into our general ledger is a huge time saver. We appreciate PayNorthwest's attitude of acting as our partner.

Michelle Hohlbein - HR Manager / Payroll Administrator - Trojan Lithograph

We value our relationship with PayNorthwest as our payroll provider and community partner. As a non-profit, SKCAC always looks for ways to be cost-efficient in its processes to ensure resources are used to advance its mission. We know that PayNorthwest cares about the accuracy of our payroll and our mission. Cost savings drove us to PayNorthwest seven years ago. Customer service and value keep us with PayNorthwest.

Debbie Meyers - Executive Director - SKCAC Industries & Employment Services

After switching from [large national provider], we have been extremely impressed with your company’s level of competency and customer service. The personalized service is something that is not found much anymore. Highly recommended for anyone needing a reliable, accurate payroll service.

David B. - General Manager, fashion retailer

I am sooooo happy to be with your company instead of [a large national provider], what a breath of fresh air!! Thanks for all you do.

Mary K. - Manager, retirement community operator

Thanks! How did I get the paperwork so fast?!? Wow!

Dani C - Owner, multi-location retailer

I can honestly say that working with PayNorthwest to handle payroll for us is one of the best business decisions we ever made. We are a small business, so at first glance it would seem that outsourcing payroll isn’t needed. Nothing could be further from the truth. Having PayNorthwest do our payroll allows me and my business partner to spend our time working on our business. The monthly fees are incredibly reasonable, they are up to date on all the legal issues, and their customer service is wonderful. PayNorthwest gives you priceless peace of mind and time to grow your business.

Nancy Kasmar, MS, SPHR, CCP, SHRM-SCP - Compensation Connections

Your team has been incredible in the transition. Our communities are excited about the new clocks and software and have echoed the compliments for your team. What we have seen from PayNorthwest reminds us of the some of the great customer service organizations like Disney or Nordstrom, the old school Disney and Nordstrom.

Bill S. - Owner, multi-facility senior housing

I just want to tell you how pleased and delighted I am to have the firm’s payroll in PayNorthwest’s capable hands. Thank you all for the smooth transition, attention to detail and kid-glove treatment.

Sue H. - Business Manager, multi-partner law firm

[My Payroll Specialist] is my payroll guru she helps me with any questions I have and always gets back to me within 1 business day. I don’t have to wait, talk to supervisors or get the run around. She did an online tutorial with me to help me get used to the new system and still answers any questions I have. This is how payroll should be!

Maureen R. - Owner, Retailer - Kent, Washignton

We had such a great experience with PayNorthwest’s HR and Payroll Lumina system that our departments are now looking at how to utilize additional features and functionality. The implementation was seamless and the customized training we received enabled us to get the reports we needed right away. Overall, PayNorthwest makes a lot of our jobs much easier.

Christine Seymour - Director of Accounting - Horizon House

PayNorthwest went above and beyond to work with us and deliver a comprehensive HR and payroll administration software solution that meets our very complex needs. Their team is very responsive and customer service is second to none. I would highly recommend them to any organization wishing to outsource.

Mike Ostrem - CFO - Horizon House