Testimonials

In PayNorthwest, we have not only found a great single-solution vendor that bridges the gap between our time tracking and payroll. We have also found a true partner who supports our mission by enabling us to spend less time on internal administration and more time on what’s important to us – keep scientists at the bench to create new diagnostics, drugs, and vaccines to help those who need it most.

Lee Schoentrup - Director of Communications - IDRI

We have made the transition (second payroll was paid today) and it went smoothly. We are back "home" where we belong and are extremely satisfied.

Don S. - Controller, retailer

PayNorthwest went above and beyond to work with us and deliver a comprehensive HR and payroll administration software solution that meets our very complex needs. Their team is very responsive and customer service is second to none. I would highly recommend them to any organization wishing to outsource.

Mike Ostrem - CFO - Horizon House

You truly take exceptional care of your clients and I am glad I am one of them!

Kim H. - Office Manager, church

Wow!! That is NOT ADP!!! I love it! Thanks very much for a speedy answer and your flexibility!

Adele M - Office Manager

I am a very satisfied customer of PayNorthwest. I’ve worked with several of the big-name payroll services in my career and customer service is the number one priority. PayNorthwest has exceeded my expectations in customer satisfaction. Every PayNorthwest team member I’ve worked with knows their product and answers my payroll needs quickly and efficiently. It’s inevitable that when questions arise and help is needed, it is during payroll processing - and you need that help right away. PayNorthwest comes through every time.

Sarah Thesenvitz - Vice President, Finance|Human Resources - Peoples Injury Network NW

I really appreciate your quickness when I call for help or have a question!

M H - Owner, medical services provider

Your team has been incredible in the transition. Our communities are excited about the new clocks and software and have echoed the compliments for your team. What we have seen from PayNorthwest reminds us of the some of the great customer service organizations like Disney or Nordstrom, the old school Disney and Nordstrom.

Bill S. - Owner, multi-facility senior housing

... everything looks great! Thanks for all of your work on this. We have been very happy with our change to Pay Northwest. You guys are awesome!

Melissa T - Assistant Controller

Thanks! How did I get the paperwork so fast?!? Wow!

Dani C - Owner, multi-location retailer

I am sooooo happy to be with your company instead of [a large national provider], what a breath of fresh air!! Thanks for all you do.

Mary K. - Manager, retirement community operator

We value our relationship with PayNorthwest as our payroll provider and community partner. As a non-profit, SKCAC always looks for ways to be cost-efficient in its processes to ensure resources are used to advance its mission. We know that PayNorthwest cares about the accuracy of our payroll and our mission. Cost savings drove us to PayNorthwest seven years ago. Customer service and value keep us with PayNorthwest.

Debbie Meyers - Executive Director - SKCAC Industries & Employment Services

You were very helpful in getting our new facility up and running with their swipe clock and finger reader and making sure all employee data is entered. You always go beyond the call of duty and we truly appreciate all of your hard work.

Ellen O. - Accounting Manager, Senior Living Community co.

I can honestly say that working with PayNorthwest to handle payroll for us is one of the best business decisions we ever made. We are a small business, so at first glance it would seem that outsourcing payroll isn’t needed. Nothing could be further from the truth. Having PayNorthwest do our payroll allows me and my business partner to spend our time working on our business. The monthly fees are incredibly reasonable, they are up to date on all the legal issues, and their customer service is wonderful. PayNorthwest gives you priceless peace of mind and time to grow your business.

Nancy Kasmar, MS, SPHR, CCP, SHRM-SCP - Compensation Connections

We had such a great experience with PayNorthwest’s HR and Payroll Lumina system that our departments are now looking at how to utilize additional features and functionality. The implementation was seamless and the customized training we received enabled us to get the reports we needed right away. Overall, PayNorthwest makes a lot of our jobs much easier.

Christine Seymour - Director of Accounting - Horizon House

We are really glad we made the switch from ADP. We would do it again in a heartbeat!

M L - Payroll & HR Manager, multi-state distributor

We have been using PayNorthwest for a few years now and are very happy with the way the program works, especially after using other payroll services in the past. We are most impressed by the team's responsiveness and overall customer service. Payroll issues are not ones to be put on the back burner - when an employee has a question about their paycheck, it needs to be dealt with immediately. We know we can rely on PayNorthwest staff to assist us even during those end of pay period busy times, always with a calm demeanor and the ability to resolve our issues quickly. We highly recommend PayNorthwest to any company seeking an outsourced payroll provider!

Gaston Peter-Contesse CFO - Kitsap Physical Therapy

By partnering with PayNorthwest, we are free to refocus our attention on other areas that affect our employees and our business.

Sang M.H - Owner, car wash operator

After switching from [large national provider], we have been extremely impressed with your company’s level of competency and customer service. The personalized service is something that is not found much anymore. Highly recommended for anyone needing a reliable, accurate payroll service.

David B. - General Manager, fashion retailer

PayNorthwest is an excellent alternative to large national payroll and workforce management solution providers. The team really knows how to implement amazing national-scale products and deliver exceptional customer service. As an HR Manager with well over 200 employees and multiple cost centers, linking our accounting system to our people systems by importing into our general ledger is a huge time saver. We appreciate PayNorthwest's attitude of acting as our partner.

Michelle Hohlbein - HR Manager / Payroll Administrator - Trojan Lithograph