Workflow Automation: Your New Best Friend

An interesting thing happened on the way to the cloud… Enterprise systems, big iron that was used to crunch numbers, store and retrieve data and render reports, developed a new trick. And it’s a big one. Sometimes the biggest shifts are the most subtle, and I have to say, I think this one sort of … Continue

Software-as-a-Service. Really?

One new-ish term of art that has always bothered me is the curious label of Software-as-a-Service. To that, I say, Really? Software as a service? I don’t think so. Software as a Subscription, maybe. But Service? Whoever invented that term obviously wasn’t from the service industry. Hmmm, maybe they were from the software industry….