Client Service

Our client service team is eager to help you. Reach us at 866-729-6920, Monday thru Friday, 9:00 a.m. – 5:00 p.m. PST. Or, you may leave a message via email at We do our best to respond promptly to all requests within two hours.


If you are a current client, you may log in to the resources you need below:

Password Help

Are you an employee locked out of your account? To retrieve your password, you will need to contact the human resource representative at your company. If you are unsure who that is, contact PayNorthwest’s client service team at